1) Initial Consultation
We meet with the client at their new home to have a walk through and discuss their vision for the space. We use a specially crafted questionnaire as a guide to outline which products are the best to be used in the space while fitting in with the client’s needs and expectations.
2) Recommendations
With the information gathered during the initial consultation, we take time to compile a complete list for the client with a full breakdown of products required in various price ranges and configurations. This gives them a chance to pick the products that best fit their home and budget, while allowing them to discuss sensitive budget matters in private and to do a bit of comparison shopping and research if needed.
3) Installation
We are a certified dealer and installer of most major brands, meaning we can supply all the equipment for the new home. Once the customer has chosen a package that best fits their needs, we personally deliver the equipment to the customers home for the installation. Once installed we take the time to properly demonstrate and train the homeowner on using their new products.
4) Post Setup Support
During our time in the industry, we’ve found that there are many companies that have similar approaches to us. They plan, order, test and install, in order to complete the job and move on. We’ve also found that many of them never take the time to circle back around to attend to questions or concerns of previous clients, to see how the products have been working for them or to help mediate any issues after the fact. We take great pride in our work, before, during and after the projects we take on. Ensuring the continued satisfaction of our valued clients.
